Herald Changelog

Arch Management Liability Async Quoting

Asynchronous quoting describes when a carrier provides new information about a quote after the initial non-pending quote response.

Herald now supports async ML quote updates from Arch’s API. This update is part of Herald’s effort to ensure that async quoting is supported for all carriers that provide this feature for ML, and that Herald’s quote status always matches exactly to the carrier’s.

This means that when a non-pending status is received, Herald restarts polling or listening to webhooks to get any additional updates. Then, for customers using webhooks, Herald  notifies via webbook any time a quote status changes. Webhooks are supported for all integrations (see webhooks documentation here for more details). Customers can also poll GET /quotes/{quote_id} for async quote updates.

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Update to ML Bind Effective Date Conditionality

We made an update to one of our ML products to allow for bind to occur on a later date than quote. The effective date is now an optional parameter for quoting and a required parameter for bind for this carrier’s application.

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Cyber Liability Question Set Update

We updated our cyber liability question set to reflect a change in a carrier’s application and stay in sync with our carriers.

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New Products & Features

Herald launched 2 new integrations, including 1 new Cyber Product (bringing our total supported Cyber Products to 15) and 1 new Miscellaneous Professional Liability Product (bringing our total supported Miscellaneous Professional Liability Products to 7).

We also added API support for additional Management Liability coverages: Fiduciary Liability, Crime, and Kidnap & Ransom, which, in addition to Director and Officers Liability and Employment Practices Liability, completes our Management Liability coverage suite.

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Herald’s Cyber Quoting Got Faster

Cyber products were enhanced to process files separately from the rest of the quote. This delivers quotes significantly faster (sometimes up to 2 minutes), with the same files. This change also allowed Herald to scale our quote processing more effectively to meet client demand.

We also began rolling out this new quote processor to other products through a new process for managing High Impact Changes.

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We Made Herald Error Messages More Readable

Previous error messages on Herald applications required developers to count parameters to find and error. We adopted a new pattern for this message that emphasizes human readability, for example, [.h-code]"For parameter rsk_14kt_insured_contact_phone, value length must be 10 characters long."[.h-code]

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Developer Portal

In August of 2022, we released the Herald Request Builder (HeRB), a fully interactive demo of our application, submission, and quote endpoints.

Now we’ve released a Developer Portal with full User Management, allowing customers to add members of their company to integrate with Herald and monitor activity across all environments. Any Herald customer has access to these features, accessible at dashboard.heraldapi.com.

These features include:

• User Management: Every customer can assign admins and team members. Admins can add and remove users to their account.
• Testing: You can create applications, submissions, and quotes in a friendly-UI in your Sandbox environment. This can help you get familiar with the appetite, question set, quote details, and more. Clone your quotes to make changes and re-submit for de-bugging.
• Quote Activity: Every quote you create via Herald’s API, across all environments, is accessible in your Quotes page. You can filter to see quotes by producer, state, class code, and more. Click into any quote to see the full quote details, like the price, provided files, and submitted application for the the quote!

As you expected, all of these features are built on top of Herald’s API! As you expected, all of these features are built on top of Herald’s API! See all of the Developer Portal features.

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Expanded Coverage Parts for Management Liability

In August of last year, we released the first two coverage components, D&O (Directors & Officers) and EPL (Employment Practices Liability), across 5 Management Liability carriers.  We are excited to announce we now support the remaining coverage parts, Fiduciary Liability, Crime, and Kidnap & Ransom, for our integrated carriers offering these coverage components.  Look our for additional integrated Management Liability carriers including Bind in the near future!

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Features and Improvements

• We enhanced our data cleaning to include translations for certain Unicode characters that may cause errors, such as [.h-code]”[.h-code] (Right double quotation mark) to [.h-code]"[.h-code] (Quotation mark).
• We deprecated risk parameter [.h-code]rsk_mfmh_fills_propane_tanks[.h-code], and now collect that information on a different risk parameter to minimize the question set for certain Class Codes.
• We migrated to a new Institution-API for one of our BOP products.
• We now support a re-rating for Cyber Products that require underwriters review.
• We now support submitting multiple domain addresses for certain Cyber Products.
• We reduced the question set for certain Cyber Products by removing 10 risk parameters.

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