August 2, 2022

New Docs

New updates and improvements to Herald's API.

Brand New Docs

This week we released our brand new Herald Docs, accessible to the public from our website. Prior to this release our docs were private, only accessible to customers with a login.

Few things affect a developer’s experience more than API documentation, and the world’s leading infrastructure companies all publicly expose their docs. These observations inspired us to start down the journey of sharing more and more of our documentation with the broader insurtech community. We strive to make our product one of the easiest APIs for developers to integrate with, and this release is a monumental step in our journey. Our new docs emphasize the core concepts of our product, and walk developers through specific use cases.

This material marks a first step in our journey towards open documentation, and we will add new docs and guides over time.

More clarity for inactive quotes

Last month, we announced our detailed status messages for quotes that are referred, declined, or unsupported. These status messages provide context as to why the quote is inactive, which could be anything from an out-of-appetite class code or too many employees.

As of this release, we’ve expanded status messages to every carrier integration making it easier than ever to get active quotes during testing.

Fixes and Improvements

  • We began collecting and storing the full response for each error to speed up the troubleshooting process.
  • We fixed a bug in our webhooks, where unresponsive quotes were not receiving a webhook response.
  • We expanded our supported class codes for Workers Comp, GL, and BOP, which introduced 6 new risk parameters.
  • We fixed a bug that was not returning a portal link for one of our recent carrier integrations.