HeraldAPI Privacy Policy

Effective Date: 7/19/2021

This Privacy Policy (“Policy”) describes how HeraldAPI (“HeraldAPI,” “we,” “our,” “us”) collects, uses, and discloses certain information obtained through your use of the HeraldAPI website. By using our website, you are agreeing to the terms of this Policy.

This Policy only applies to information we collect from your use of the website and not information we may collect in other contexts.

Information We Collect and Maintain About You

We collect information from you directly when you provide it to us through the website, for example, when you provide us with your contact information. We also automatically collect certain information from you and your device when you use, access, or interact with our website in the following ways.

Server logs. Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our website on a particular time and day.

Cookies. We also use cookies on the website. Cookies are small text files that a website’s server stores in your web browser. Cookies allow companies to recognize your device and store information about your account and preferences. For example, cookies can be used to collect or store information about your use of the website during your current session and over time (including the pages you view and the files you download), your device ID or other unique cookie ID, your relationship with us, or other information that we have associated with you or your device.

You may be able to set your web browser to inform you when cookies are set, delete your cookies, or block cookies altogether. Each browser (e.g., Chrome, Safari, Firefox, Internet Explorer) is a little different, so look at your browser’s settings or support pages to assist you in managing cookies on your browser or device. Your decision not to accept cookies could limit access to some of our website.

Certain web browsers can transmit “Do Not Track” signals, but there is no universally accepted standard for how to interpret such signals. Our website does not function differently in response to these web browser “Do Not Track” signals.

Pixel tags. A pixel tag (also known as a web beacon, clear GIF, pixel, or tag) is an image or a small string of code that may be placed in an email or on a webpage. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our website or opened a specific email.

Third-party plugins. Our website may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.

Third-party online tracking. We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. For example, we may allow third parties to set cookies or pixels through the website. This information may be used for a variety of purposes, including website analytics and research, as discussed below (see the section entitled “With Whom and Why We Share Your Information”).

Aggregated or deidentified information. We may also share aggregated or deidentified information about users of the website, such as by publishing a report on trends in the usage of the website. Such aggregated or deidentified information will not identify you personally.

How We Use Your Information

We use your information for the following purposes:

  • Provide you with our services;
  • Respond to your questions or requests concerning HeraldAPI or the website or otherwise communicate with you;
  • Fulfill the terms of any agreement you have with us;
  • Send you information about HeraldAPI and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails;
  • Improve HeraldAPI and our website;
  • Comply with legal and/or regulatory requirements;
  • Aggregate and deidentify information;
  • Conduct analytics and research, such as examining your use of our website, evaluating user interface and experiences, testing features or functionality, and performing debugging and error repair, and analyzing the use of our Online Services; and
  • Manage our business.

With Whom and Why We Share Your Information

We share your information with third parties for a variety of purposes, as described below.

Third-party service providers. HeraldAPI uses third-party service providers that perform services on our behalf, including web-hosting companies, software providers, session replay providers, conversational support (live chat) providers, and mailing vendors. These service providers may collect and/or use your information, including information that identifies you personally, to assist us in achieving the purposes discussed above.

We may also share your information with third parties when necessary to fulfill your requests; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.

Analytics. We partner with Google Analytics to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. Google Analytics may use pixels or server logs, and they may set and access device IDs from your device. You can learn about how Google Analytics uses data when you access our website here, and can opt out of being tracked by Google Analytics across all websites here.

Legal purposes. We also may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:

  • To comply with applicable law or a court order, subpoena, or other legal process;
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
  • To establish, protect, or exercise our legal rights or defend against legal claims; or
  • To facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.

Aggregated and de-identified information. We may share aggregated and de-identified information with third parties, such as by sharing reports with third parties about trends in the usage of the website.

Your Choices

Please contact us at the below email address if you wish to delete the personal information we have about you. You can opt-out of marketing emails you receive from us by following the instructions in those emails or by contacting us at hello@heraldapi.com.

External Links

This website may contain links to third-party websites or website. If you use these links, you will leave the website. We have not reviewed these third-party sites and do not control and are not responsible for any of these sites, their content, or their privacy policy. Thus, we do not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites listed on our website, you do so at your own risk.

Data Security

We use commercially reasonable security measures, including physical, technical, and administrative safeguards to protect your information against loss or unauthorized access, use, modification, or deletion. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the website or to us, and you transmit such information at your own risk.

International Users

The information that we collect through or in connection with the website is transferred to and processed in the United States for the purposes described above. We may also subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the website or by providing any information to us, you expressly consent to such transfer and processing.

Children’s Privacy

Content on this website is directed at individuals over the age of 18 and is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13.

Changes to this Policy

We may make changes to the website in the future and as a consequence will need to revise this Policy to reflect those changes. We will post all such changes on the website, so you should review this page periodically.

How to Contact Us

Should you have any questions or concerns about this Policy, you can contact us by email at hello@heraldapi.com.